WHEN WILL I RECEIVE MY ORDER?
Most orders are shipped using USPS and are shipped within 1-2 business days after the order is received and paid, unless you've chosen one of our expedited shipping options, in which the order will be fulfilled and shipped accordingly.
DO YOU ACCEPT RETURNS?
All unopened products in resellable condition may be returned within 14-days of the delivery date for a full refund. The customer is responsible for “return” shipping charges that apply. Please email email@example.com and indicate in the subject line RETURN, along with the related order number. You will receive an RMA number and address where to ship the product.
US PACT Act Disclaimer
In accordance with the US PACT Act, Greener Things is unable to ship vape cartridges, disposable vapes, or vaporizer accessories and batteries. These products are only available for in-store purchase or preorder pick-up.
DISCOUNTS AND SALES
CAN I COMBINE MULTIPLE DISCOUNTS TO THE SAME ORDER?
No, you can only use one discount code per order. Discount codes can also not be added on to already discounted products, items on sale, product bundles, or monthly subscriptions.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
If they do so, note that some parts of the Site may not function properly.
How we use collected information
Greener Things collects and uses Users personal information for the following purposes:
To improve customer service
User information helps us to more effectively respond to User customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy andterms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
3046 Berkmar Drive, Suite C
Charlottesville, VA 22901